About Us
Finding Inspiration in Every Moment
Certo Futbol is a brand that embodies the lifestyle of being part of the Futbol World. All of us here have spent a lifetime within The Beautiful Game & are passionate to bring quality futbol products, insights, & opportunities to those who are absolutely obsessed with the game. Our Company provides all kinds of goods and services to those within the futbol world and even opportunities to those who would like to become a part of something greater than themselves: raising todays youth players. No matter who you are: A Player, Parent, Coach, or Club from grassroots to professional WE HAVE SOMETHING FOR YOU.
Our Story
Shipping & Returns Policy
Thank you for shopping at Certo!
We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.
Eligibility for Refunds and Exchanges
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Your item must be unused and in the same condition that you received it.
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To complete your return, we require a receipt or proof of purchase.
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Only regular priced items may be refunded, sale items cannot be refunded.
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If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.
Cancelations for Services
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You can always request for a refund when a booked training session has been canceled.
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Another option is you can roll over the booked session to the next available date that works for you.
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Please allow for a few days for all requested refunds.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at trainzonesports@gmail.com and send your item to 10377 Empress Avenue, San Diego, CA, 92126
Exempt Goods
The following are exempt from refunds:
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Gift cards
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Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
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Any item that is returned more than 30 days after delivery.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
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If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
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If you have done all of this or feel you deserve a refund please contact us at trainzonesports@gmail.com
Shipping
Domestic Shipping Policy
Shipment processing times
All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.
Shipping rates & delivery estimates
Shipping charges for Your Orders will be calculated and displayed at checkout.
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Shipping method: X
Shipment cost: $6.27 USD
Estimated delivery time: 3-5 business days
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Shipping method: Y
Shipment cost: $12.95 USD
Estimated delivery time: 2 business days
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Shipping method: Z
Shipment cost: $19.95 USD
Estimated delivery time: 1-2 business days
Overnight delivery is not available at this time.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
www.certofutbol.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
www.certofutbol.com is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)
Damages
www.certofutbol.com is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact both the shipment carrier as well as us. We will be willing to work with each customer as we see best.
Please save all packaging materials and damaged goods before filing a claim.
Contact Us
If you have any questions about this Shipping Policy, You can contact Us:
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By visiting this page on our website: www.certofutbol.com
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By sending us an email: trainzonesports@gmail.com
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Please do not send the product back to the manufacturer. It must be sent to the following Address 10377 Empress Avenue, San Diego, CA, 92126.
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You will be responsible for paying for your own shipping costs for returning your item.
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Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.
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Depending on where you live, the time it may take for your exchanged product to reach you, time may vary.
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Please see, we cannot guarantee that we will receive your returned item without confirmation of shipment.
Contact Us
Please reach out to our email address at trainzonesports@gmail.com for any help or extra information regarding returns and or cancellations. You can also reach us at 661-474-0669.
Website Standard Terms and Conditions These Website Standard Terms and Conditions (hereinafter referred to as the “Agreement”) shall govern the use of all pages on this website (hereinafter collectively referred to as the “Website”) and any services on this website (hereinafter referred to as the “Services”) that are provided by Train Zone Sports LLC, (hereinafter referred to as the “Company,” “we” or “us”). These Terms and Conditions represent the whole agreement and understanding between the Company and the individual or entity who subscribes to our Service(s) (hereinafter referred to as the “Subscriber” or “you”).
TERMS AND CONDITIONS.
1. ASSENT AND ACCEPTANCE. By using this Website, the Subscriber agrees to comply with all of the terms and conditions contained herein in full. If the Subscriber doesn't agree with any of the terms and conditions mentioned herein, the Subscriber must not use this Website.
2. AGE RESTRICTION. The Subscriber must be at least 13 year(s) of age to use this Website. By using this Website, the Subscriber represents and warrants that the Subscriber is at least 13 year(s) of age and may legally agree to this Agreement.
3. LICENSE TO USE WEBSITE. The Company shall provide the Subscriber with certain information as a result of using this Website or its Services. Such information may include but is not limited to, documentation, data, or information developed by the Company and other materials that may assist the Subscriber in the use of the Website. Subject to the terms and conditions contained herein in this Agreement, the Company authorizes the Subscriber a non-exclusive, limited, non-transferable, and revocable license to use the Company's materials solely in connection with its use of this Website.
4. INTELLECTUAL PROPERTY RIGHTS. Envelope ID - 2dd49701-dc97-4ce5-b751-bf66952ad586 The Company owns all rights to the intellectual property and materials contained in this Website, and all such rights, titles, and interests are reserved. The Subscriber is provided a limited license only for the purpose of viewing the material contained on this Website. The Subscriber acknowledges that it won't use any intellectual property in a manner that violates any laws.
5. PRIVACY INFORMATION. While using this Website, the Subscriber may provide the Company with certain information. The Subscriber also authorizes the Company to use its information in the countries where the Company may operate.
6. SUBSCRIBER RESTRICTIONS. The Subscriber is emphatically restricted from doing the following activities while using this Website: (a) Publishing any of the Website content in any external media. (b) Transferring usage rights or indulging in any monetary transaction against the Website. (c) Damaging the Website in any form. (d) Using this Website in any way that affects user access to this Website. (e) Usage of Website against the laws and regulations of the CALIFORNIA. (f) Using this Website to engage in any advertising or marketing. (g) Extracting data or information while using this Website. (h) [Add More Subscriber Restrictions, if any.
7. SUBSCRIBER CONTENT. In this Agreement, the Subscriber Content shall mean any audio, video, text, images, or other materials the Subscriber chooses to publish on this Website. By publishing the content on this Website, the Subscriber authorizes the Company a non-exclusive, limited, non-transferable, and revocable license to use or reproduce the content in any media.
8. SUBSCRIBER RESPONSIBILITY. Any user ID and password the Subscriber may have created for this Website are confidential, and it Envelope ID - 2dd49701-dc97-4ce5-b751-bf66952ad586 is the Subscriber's responsibility to safeguard its own ID and Password.
9. DATA LOSS. The Company does not accept responsibility for the security of the Subscriber's account or content. The Subscriber agrees to use the Website at its own risk.
10. ADVERTISING CONTENT. The Website may show advertisements for or links to third-party websites, products, and/or services (hereinafter referred to as the “Third-Party Ads”). The Company is not responsible for the availability of these Third-Party Ads or the images, content, or any other materials contained therein.
11. SUPPORT. The Company shall provide support under the following circumstances: (a) Only a Website that is registered under the Company, unaltered by a third party, is eligible for support. (b) Support during the term of the Agreement and assistance in updates, upgrades, and bug fixes during such term. (c) Answer queries from the Subscriber regarding the operations of the Website, primarily via the Company’s Support Portal and secondarily via telephone and e-mail. (d) Use commercially reasonable efforts to correct any errors reported by the Subscriber and as confirmed by the Company. (e) Use commercially reasonable efforts to respond to each reported error according to the Support Process section of the Company.
12. NO SURREPTITIOUS CODE. (a) The Company agrees that, to the best of its knowledge, the Website does not contain any hacking code or mechanism that collects personal information or maintains control of the system without the Subscriber's permission or such action which may restrict the Subscriber's access to or use of Company Data. (b) The Subscriber warrants that it will not knowingly introduce, via any means, spyware, adware, ransomware, root kit, key logger, virus, trojan, worm, or other code or mechanism designed to permit unauthorized access to Subscriber Data, or which may restrict Company’s access to regulate the Envelope ID - 2dd49701-dc97-4ce5-b751-bf66952ad586 deliverables granted to the Subscriber.
13. WARRANTIES. The Subscriber acknowledges and agrees that the submission of any information is at the Subscriber's sole risk, and to the maximum amount, the Company disclaims any and all liability to you for any loss or liability relating to such information in any way. The Company makes no warranties that the Website or Service will be uninterrupted, error-free, or secure.
14. TERMINATION. The Subscriber is free to stop using this Website or Services at any time. The Company reserves the right to terminate this Agreement at any time for any reason, with or without cause. The Company further reserves the right to terminate this Agreement if the Subscriber violates any of the terms outlined herein, including, but not limited to, violating the rights of the Company.
15. ARBITRATION. In the event of any dispute arising in and out of this Agreement between the Parties, it shall be resolved by arbitration. There shall be [Number of Arbitrators] arbitrator(s), who shall be appointed by [Arbitration Appointing Party Name]. The venue of arbitration shall be [Location of Arbitration], and the Seat shall be [State of Seat]. The arbitrators' decision shall be final and binding on both Parties.
16. LIMITATION OF LIABILITY. In no event shall the Company be liable for any loss or damage that may occur to the Subscriber arising out of or in any way connected with the Subscriber's use of this Website.
17. INDEMNIFICATION. The Subscriber hereby indemnifies and holds the Company harmless from and against any and all liabilities, legal claims, demands, damages, and expenses (including reasonable attorney’s fees) arising out of or in any connection which may relate to the Subscriber's breach of this Agreement or its use or misuse of the Website or Services.
18. NOTICES. Any notices required or permitted by this Agreement shall be in writing and delivered by certified Envelope ID - 2dd49701-dc97-4ce5-b751-bf66952ad586 mail or courier to the mentioned address.
19. SEVERABILITY. In the event any provision of this Agreement is deemed to be invalid or unenforceable, in whole or part, that part shall be severed from the remainder of this Agreement, and all other provisions shall remain in full force and effect as valid and enforceable.
20. GOVERNING LAW. This Agreement shall be governed following the laws of the CALIFORNIA. If the disputes under this Agreement cannot be resolved by arbitration, they shall be resolved by litigation in the courts of the [Jurisdiction], including the federal courts therein, and the Parties all consent to the jurisdiction of such courts, agree to accept service of process by mail and hereby waive any jurisdictional or venue defenses otherwise available to it.
21. ENTIRE AGREEMENT. The Parties acknowledge that this Agreement sets forth and represents the agreement between both Parties. If the Parties are willing to change/add/modify any terms, they shall be in writing and signed by both Parties.
Privacy Policy
==============
Last updated: December 21, 2024
This Privacy Policy describes Our policies and procedures on the collection,
use and disclosure of Your information when You use the Service and tells You
about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the
Service, You agree to the collection and use of information in accordance with
this Privacy Policy. This Privacy Policy has been created with the help of the
Interpretation and Definitions
------------------------------
Interpretation
~~~~~~~~~~~~~~
The words of which the initial letter is capitalized have meanings defined
under the following conditions. The following definitions shall have the same
meaning regardless of whether they appear in singular or in plural.
Definitions
~~~~~~~~~~~
For the purposes of this Privacy Policy:
* Account means a unique account created for You to access our Service or
parts of our Service.
* Affiliate means an entity that controls, is controlled by or is under
common control with a party, where "control" means ownership of 50% or
more of the shares, equity interest or other securities entitled to vote
for election of directors or other managing authority.
* Company (referred to as either "the Company", "We", "Us" or "Our" in this
Agreement) refers to Train Zone Sports LLC, 10377 Empress Avenue.
* Cookies are small files that are placed on Your computer, mobile device or
any other device by a website, containing the details of Your browsing
history on that website among its many uses.
* Country refers to: California, United States
* Device means any device that can access the Service such as a computer, a
cellphone or a digital tablet.
* Personal Data is any information that relates to an identified or
identifiable individual.
* Service refers to the Website.
* Service Provider means any natural or legal person who processes the data
on behalf of the Company. It refers to third-party companies or
individuals employed by the Company to facilitate the Service, to provide
the Service on behalf of the Company, to perform services related to the
Service or to assist the Company in analyzing how the Service is used.
* Usage Data refers to data collected automatically, either generated by the
use of the Service or from the Service infrastructure itself (for example,
the duration of a page visit).
* Website refers to Certo Futbol, accessible from
[www.certofutbol.com]
* You means the individual accessing or using the Service, or the company,
or other legal entity on behalf of which such individual is accessing or
using the Service, as applicable.
Collecting and Using Your Personal Data
---------------------------------------
Types of Data Collected
~~~~~~~~~~~~~~~~~~~~~~~
Personal Data
*************
While using Our Service, We may ask You to provide Us with certain personally
identifiable information that can be used to contact or identify You.
Personally identifiable information may include, but is not limited to:
* Email address
* First name and last name
* Phone number
* Address, State, Province, ZIP/Postal code, City
* Usage Data
Usage Data
**********
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol
address (e.g. IP address), browser type, browser version, the pages of our
Service that You visit, the time and date of Your visit, the time spent on
those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect
certain information automatically, including, but not limited to, the type of
mobile device You use, Your mobile device unique ID, the IP address of Your
mobile device, Your mobile operating system, the type of mobile Internet
browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our
Service or when You access the Service by or through a mobile device.
Tracking Technologies and Cookies
*********************************
We use Cookies and similar tracking technologies to track the activity on Our
Service and store certain information. Tracking technologies used are beacons,
tags, and scripts to collect and track information and to improve and analyze
Our Service. The technologies We use may include:
* Cookies or Browser Cookies. A cookie is a small file placed on Your
Device. You can instruct Your browser to refuse all Cookies or to indicate
when a Cookie is being sent. However, if You do not accept Cookies, You
may not be able to use some parts of our Service. Unless you have adjusted
Your browser setting so that it will refuse Cookies, our Service may use
Cookies.
* Web Beacons. Certain sections of our Service and our emails may contain
small electronic files known as web beacons (also referred to as clear
gifs, pixel tags, and single-pixel gifs) that permit the Company, for
example, to count users who have visited those pages or opened an email
and for other related website statistics (for example, recording the
popularity of a certain section and verifying system and server
integrity).
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on
Your personal computer or mobile device when You go offline, while Session
Cookies are deleted as soon as You close Your web browser. You can learn more
about cookies on [TermsFeed
website](https://www.termsfeed.com/blog/cookies/#What_Are_Cookies) article.
We use both Session and Persistent Cookies for the purposes set out below:
* Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services
available through the Website and to enable You to use some of its
features. They help to authenticate users and prevent fraudulent use of
user accounts. Without these Cookies, the services that You have asked for
cannot be provided, and We only use these Cookies to provide You with
those services.
* Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies
on the Website.
* Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use
the Website, such as remembering your login details or language
preference. The purpose of these Cookies is to provide You with a more
personal experience and to avoid You having to re-enter your preferences
every time You use the Website.
For more information about the cookies we use and your choices regarding
cookies, please visit our Cookies Policy or the Cookies section of our Privacy
Policy.
Use of Your Personal Data
~~~~~~~~~~~~~~~~~~~~~~~~~
The Company may use Personal Data for the following purposes:
* To provide and maintain our Service , including to monitor the usage of
our Service.
* To manage Your Account: to manage Your registration as a user of the
Service. The Personal Data You provide can give You access to different
functionalities of the Service that are available to You as a registered
user.
* For the performance of a contract: the development, compliance and
undertaking of the purchase contract for the products, items or services
You have purchased or of any other contract with Us through the Service.
* To contact You: To contact You by email, telephone calls, SMS, or other
equivalent forms of electronic communication, such as a mobile
application's push notifications regarding updates or informative
communications related to the functionalities, products or contracted
services, including the security updates, when necessary or reasonable for
their implementation.
* To provide You with news, special offers and general information about
other goods, services and events which we offer that are similar to those
that you have already purchased or enquired about unless You have opted
not to receive such information.
* To manage Your requests: To attend and manage Your requests to Us.
* For business transfers: We may use Your information to evaluate or conduct
a merger, divestiture, restructuring, reorganization, dissolution, or
other sale or transfer of some or all of Our assets, whether as a going
concern or as part of bankruptcy, liquidation, or similar proceeding, in
which Personal Data held by Us about our Service users is among the assets
transferred.
* For other purposes : We may use Your information for other purposes, such
as data analysis, identifying usage trends, determining the effectiveness
of our promotional campaigns and to evaluate and improve our Service,
products, services, marketing and your experience.
We may share Your personal information in the following situations:
* With Service Providers: We may share Your personal information with
Service Providers to monitor and analyze the use of our Service, to
contact You.
* For business transfers: We may share or transfer Your personal information
in connection with, or during negotiations of, any merger, sale of Company
assets, financing, or acquisition of all or a portion of Our business to
another company.
* With Affiliates: We may share Your information with Our affiliates, in
which case we will require those affiliates to honor this Privacy Policy.
Affiliates include Our parent company and any other subsidiaries, joint
venture partners or other companies that We control or that are under
common control with Us.
* With business partners: We may share Your information with Our business
partners to offer You certain products, services or promotions.
* With other users: when You share personal information or otherwise
interact in the public areas with other users, such information may be
viewed by all users and may be publicly distributed outside.
* With Your consent : We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
The Company will retain Your Personal Data only for as long as is necessary
for the purposes set out in this Privacy Policy. We will retain and use Your
Personal Data to the extent necessary to comply with our legal obligations
(for example, if we are required to retain your data to comply with applicable
laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage
Data is generally retained for a shorter period of time, except when this data
is used to strengthen the security or to improve the functionality of Our
Service, or We are legally obligated to retain this data for longer time
periods.
Transfer of Your Personal Data
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Your information, including Personal Data, is processed at the Company's
operating offices and in any other places where the parties involved in the
processing are located. It means that this information may be transferred to —
and maintained on — computers located outside of Your state, province, country
or other governmental jurisdiction where the data protection laws may differ
than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such
information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data
is treated securely and in accordance with this Privacy Policy and no transfer
of Your Personal Data will take place to an organization or a country unless
there are adequate controls in place including the security of Your data and
other personal information.
Delete Your Personal Data
~~~~~~~~~~~~~~~~~~~~~~~~~
You have the right to delete or request that We assist in deleting the
Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You
from within the Service.
You may update, amend, or delete Your information at any time by signing in to
Your Account, if you have one, and visiting the account settings section that
allows you to manage Your personal information. You may also contact Us to
request access to, correct, or delete any personal information that You have
provided to Us.
Please note, however, that We may need to retain certain information when we
have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Business Transactions
*********************
If the Company is involved in a merger, acquisition or asset sale, Your
Personal Data may be transferred. We will provide notice before Your Personal
Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
***************
Under certain circumstances, the Company may be required to disclose Your
Personal Data if required to do so by law or in response to valid requests by
public authorities (e.g. a court or a government agency).
Other legal requirements
************************
The Company may disclose Your Personal Data in the good faith belief that such
action is necessary to:
* Comply with a legal obligation
* Protect and defend the rights or property of the Company
* Prevent or investigate possible wrongdoing in connection with the Service
* Protect the personal safety of Users of the Service or the public
* Protect against legal liability
Security of Your Personal Data
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
The security of Your Personal Data is important to Us, but remember that no
method of transmission over the Internet, or method of electronic storage is
100% secure. While We strive to use commercially acceptable means to protect
Your Personal Data, We cannot guarantee its absolute security.
Children's Privacy
------------------
Our Service does not address anyone under the age of 13. We do not knowingly
collect personally identifiable information from anyone under the age of 13.
If You are a parent or guardian and You are aware that Your child has provided
Us with Personal Data, please contact Us. If We become aware that We have
collected Personal Data from anyone under the age of 13 without verification
of parental consent, We take steps to remove that information from Our
servers.
If We need to rely on consent as a legal basis for processing Your information
and Your country requires consent from a parent, We may require Your parent's
consent before We collect and use that information.
Links to Other Websites
-----------------------
Our Service may contain links to other websites that are not operated by Us.
If You click on a third party link, You will be directed to that third party's
site. We strongly advise You to review the Privacy Policy of every site You
visit.
We have no control over and assume no responsibility for the content, privacy
policies or practices of any third party sites or services.
Changes to this Privacy Policy
------------------------------
We may update Our Privacy Policy from time to time. We will notify You of any
changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior
to the change becoming effective and update the "Last updated" date at the top
of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes.
Changes to this Privacy Policy are effective when they are posted on this
page.
Contact Us
----------
If you have any questions about this Privacy Policy, You can contact us:
* By email: trainzonesports@gmail.com
CONTACT US
Use the form below to contact us for any special requests, inquiries, questions or concerns